IT Engineer - SAP (m/f/d)

Qualifications & experience

• SAP experience in application or support of at least two SAP modules; PP as one of them would be preferred.
• Strong analytical skills and structured problem-solving.
• Proven ability to operate confidently with diverse stakeholders; strong personality with a pragmatic, cooperative attitude.
• Experience in capturing requirements and coordinating across business and IT.
• Comfort working in an intercultural environment.

Languages

• Fluent English (spoken and written)
• Fluent Mandarin (spoken and written)

Working style & mindset

• Process-oriented, disciplined execution and documentation.
• High ownership, reliability, and service mindset.
• Willingness for continuous learning and further training.

Travel

• Occasional travel readiness (domestic/international depending on project needs).

• Requirement management: Collect, clarify, document, and coordinate business requirements with IT Business Applications.
• Process-driven mindset: Promote process-oriented thinking and ensure solutions support end-to-end process quality.
• SAP standard advocacy: Represent and defend SAP standard solutions and best practices; challenge non-standard requests constructively.
• 1st-level support: Provide first-line support for SAP users in the local organization; triage issues and escalate appropriately.
• On-site training: Plan and deliver classroom/on-the-job SAP trainings on site (Taiwan).
• Stakeholder alignment: Maintain regular coordination with IT Business Applications with a strong cadence, at least twice per week, including an intercultural exchange on initiatives, changes, and projects.
• Documentation: Create and maintain user documentation, process descriptions, and training materials.
• External vendor coordination: Coordinate external service providers/consultants (e.g., Westernacher and others), including scope clarification and follow-up.