DKV EURO SERVICE GmbH + Co. KG
Lead UX Designer (gn) full-time / part-time (hybrid)
Publiziert am: 8/19/26 | Ratingen | Vollzeit
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Lead UX Designer (gn) full-time / part-time (hybrid)
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
- You guide the development of complex digital products from discovery through successful delivery and ensure that the right problems are being solved.
- You identify, validate, and prioritize user and business opportunities together with Product Management and Engineering, creating user-centered solutions that deliver measurable value.
- You actively shape product strategy, support data-driven decision-making, and drive a strong focus on both user needs and business objectives.
- You act as a trusted sparring partner and mentor, continuously advancing UX methods, standards, and design excellence while strengthening the UX culture across the organization.
- You support the growth of UX talent through coaching, design reviews, and recruiting, contributing to the long-term success of the team.
- You evaluate and integrate modern technologies such as Artificial Intelligence and Conversational AI to make research, design processes, and product development more efficient, data-driven, and innovative.
- You have several years of experience in UX Design, Product Design, or User Research for digital products and bring a deep understanding of modern product development.
- You have extensive experience in Product Discovery and Continuous Discovery and are confident working within empowered product teams.
- You plan and conduct both qualitative and quantitative user research and translate insights into actionable recommendations.
- You think strategically while driving hands-on execution and collaborate closely with Product Management and Engineering.
- You bring strong communication, facilitation, and stakeholder management skills, along with experience in coaching and mentoring other designers.
- You have excellent written and spoken English skills and ideally bring experience with Opportunity Solution Trees, Jobs-to-be-Done, Experimentation, AI-powered Experiences, Conversational Interfaces, Design Systems, and UX Governance.
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Kartal Bilgic via kartal.bilgic@dkv-mobility.com.
Balcke-Dürr-Allee 3
40882 Ratingen
