DKV EURO SERVICE GmbH + Co. KG

Applicant Support Services Specialist (gn) - Location: Noordwijkerhout NL

Publiziert am: 12/20/25 | Noordwijkerhout | Vollzeit

zur original Anzeige
 

Applicant Support Services Specialist (gn) - Location: Noordwijkerhout NL

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

DKV Euro Service B.V., based in Noordwijkerhout, offers complete mobility solutions for the business market in the Netherlands, Belgium, and Luxembourg. As an Applicant Support Services Specialist or Applicant Support Specialist, you will be responsible for accurately processing customer data and providing administrative support for the sales process. You play a crucial role in converting prospects into new customers through precise data entry, credit checks, and document processing. You will be the first point of contact for internal colleagues (field sales and telesales) and assist with requests via our webshop.

This role requires a high level of accuracy, responsibility, and discretion when handling customer information in our systems. Your tasks include:

  • Entering and processing customer data in CRM and CAM systems
  • Responding to requests via phone and email
  • Performing credit checks and requesting guarantees
  • Sending and following up on application packages and customer acceptance documents
  • Administratively converting prospects into active customers
  • Supporting webshop requests and digital forms
  • Ensuring compliance with internal guidelines and quality standards
  • Collaborating with the team leader for continuous process optimization
  • Availability for at least 32 hours per week (up to 40 hours)
  • Minimum completed MBO-level education
  • High level of accuracy and attention to detail
  • Ability to work under pressure
  • Excellent command of Dutch and English; knowledge of French and German is a plus
  • Strong customer-oriented attitude and communication skills
  • Proactive and solution-oriented work style & team player

What do we offer?

  • One-year contract with the possibility of permanent employment
  • Competitive salary
  • A friendly office in Noordwijkerhout with an informal atmosphere, flat structure, and short communication lines
  • 27 vacation days based on a 40-hour workweek
  • Pension plan and premium-free pension
  • Travel allowance
  • After completing the onboarding period, hybrid working is possible (up to 2 days working from home)
  • Free parking at the office

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together! #teamofteams
You should feel welcome with us from the very beginning!

We've been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance. 

We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

We are committed to a net-zero future

After reaching our Green Pledge climate target in 2023 by reducing carbon emissions in our own business operations by 50.4% compared to the base year 2019, we set ourselves ambitious net-zero climate targets. The targets have been validated by the Science Based Targets initiative. By 2050, DKV Mobility commits to reach net-zero greenhouse gas emissions across the value chain from a 2022 base year. You want to take climate action? Follow us on our road to net-zero.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!

Did you know that we have received several awards as an employer in recent years?

Top Employer - Deutschland
Beste Arbeitgeber - NRW
DKV MDJH22 Siegel
Zertifikat - Great place to work


Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Caroline Posthuma via caroline.posthuma@dkv-mobility.com.


DKV EURO SERVICE GmbH + Co. KG
Balcke-Dürr-Allee 3
40882 Ratingen
DKV EURO SERVICE GmbH + Co. KG

DKV EURO SERVICE GmbH + Co. KG