DKV EURO SERVICE GmbH + Co. KG
Credit Risk & Collections Specialist (gn) - Location Bucharest
Publiziert am: 20.06.26 | Bukarest | Vollzeit
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Credit Risk & Collections Specialist (gn) - Location Bucharest
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
The role combines financial analysis with direct client interaction and clearly defined operational processes, in an environment that emphasizes accuracy, structured workflows, and continuous improvement initiatives.
Main responsibilities:
- Assess customer creditworthiness and continuously monitor the portfolio to anticipate risks before they become issues
- Manage phone-based debt collection activities and build tailored payment plans for each case
- Organize weekly collection meetings, analyze financial exposure, and propose concrete measures
- Collaborate directly with Customer Service, Credit Management, and DKV Group departments
- Identify process improvement opportunities and organize internal training sessions to enhance collection performance
- Work with specific tools: MS Dynamics, Genesys, CAM, and the ROMLI process
- Minimum 2 years of experience in a similar role (credit, risk, collections)
- Strong analytical thinking and the ability to turn data into decisions
- Clear, direct, solution-oriented communication skills
- Ability to manage multiple priorities simultaneously while meeting deadlines
- English - intermediate level; MS Office - advanced level
What we offer:
- Attractive benefits package
- Regina Maria medical subscription for you and your family according to internal policy
- Meal vouchers
- Private pension
- Special discounts for gyms
- Additional days off
- DKV card with discount for fuel valid in 25 countries
- When you are in the office can have free facilities like massage, fruits, coffee
- Flexible working hours with home office and flextime
- Continuous training and much more...
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Luminita Neagu via luminita.neagu@dkv-mobility.com.
Balcke-Dürr-Allee 3
40882 Ratingen
