Customer Services Manager (m/f/d) AIRBUS

Customer Services Manager (m/f/d) AIRBUS

Our Offer:

• Exciting jobs at interesting companies such as Airbus Operations, Airbus Defence & Space, and the aerospace supply industry
• Attractive and fair salary conditions
• Comprehensive employee benefits program "Orizon PlusPunkte"
• Training measures suiting your tasks and activities
• Up to 30 days of annual leave
• Personal support and qualified advice at the Unit Aviation offices, e.g.in Hamburg-Finkenwerder, Stade, Augsburg, Munich, or Bremen

Your Prospective Job:

For our renowned customer Airbus Operations you are acting as Customer Services Manager (m/f/d) at the location Hamburg / Finkenwerder.

Your Responsibilities:

• Represent Airbus in front of airline customers by ensuring first class hospitality and customer service
• Acts as the Customer Definition Centre (CDC) entry point for the various internal Airbus departments and cabin suppliers
• Preparation and execution of the customer meetings
• Prepare and drive an individual meeting agenda for every customer
• Understanding of meeting objectives, key decisions to make and propose ways to guide discussions with customers
• Interface with the CDC technical team to ensure the on-time and on-quality construction of temporary cabin mock-ups
• Guarantee the on-time availability of dedicated experts and equipment for each customer meeting

Your Profile:

• Completed studies in Business Administration, Engineering, International Management or comparable
• Several years of professional experience in Customer Service, Project Management and Process Planning
• Good skills in Google Workspace
• Fluent English skills spoken and written

Bewerbung und Rückfragen

Wir freuen uns auf Bewerbungen (unter Angabe von Verfügbarkeit und Gehaltsvorstellung) gerne per E-Mail an bewerbung.aviation@orizon.de oder über unser Bewerbungsmodul auf dieser Seite.

Für Fragen steht Herr Ricke gerne unter der Telefonnummer +49 421 1603779 zur Verfügung.

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