Customer Order Manager (m/f/d) AIRBUS

Customer Order Manager (m/f/d) AIRBUS

Our Offer:

• Exciting jobs at interesting companies such as Airbus Operations, Airbus Defence & Space, and the aerospace supply industry
• Attractive and fair salary conditions
• Comprehensive employee benefits program "Orizon PlusPunkte"
• Training measures suiting your tasks and activities
• Up to 30 days of annual leave
• Personal support and qualified advice at the Unit Aviation offices, e.g.in Hamburg-Finkenwerder, Stade, Augsburg, Munich, or Bremen

Your Prospective Job:

For our renowned customer Airbus Operations you are acting as Customer Order Manager (m/f/d) in Hamburg / Finkenwerder.

This position is a one year fixed-term contract.

Your Responsibilities:

• Point of Contact and Manager of the repair of Airbus proprietary parts, lease and exchange services
• Contact person for worldwide customers (Airlines, MRO Organisations) and respective repair stations regarding process status, commercial issues and AOG inquiries and orders
• Monitor contract conformity of suppliers and repair stations based on key performance indicators (KPIs)
• Analyze customer-specific problems and complaints and coordinate the developed delivery solutions with Airbus & Satair
• Ensure daily communication with the repair stations to guarantee the performance targets (time, costs & quality)
• Provide customers with information regarding the status of component repairs and alternative service solutions
• Monitor closely the supply chain upstream and downstream as an end-to-end process
• Support purchase, sales and material Process Management of Airbus proprietary parts
• Prepare performance reports when required (claims, Shop Processing Time (SPT), Turn-Around-Time (TAT), Action tracker)
• Lead and support projects for improvements and future way of working
• Forecast and support of the timely transfer of piece parts to fulfill delivery times towards external customers

Your Profile:

• Completed studies in Industrial Engineering, Business Administration, Economics or comparable
• Several professional experience in Disposition, Customer Service, Supplier Management and Process Improvement
• Experience in Project Management
• Good skills in MS-Office (Excel), SAP and Google Workspace
• Fluent English skills spoken and written
• German, French or Spanish skills are a plus

Bewerbung und Rückfragen

Wir freuen uns auf Bewerbungen (unter Angabe von Verfügbarkeit und Gehaltsvorstellung) gerne per E-Mail an bewerbung.aviation@orizon.de oder über unser Bewerbungsmodul auf dieser Seite.

Für Fragen steht Frau Sobotta gerne unter der Telefonnummer +49 40 32509781 zur Verfügung.

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