Telesales Agent (gn) fulltime/parttime (hybrid)

Do you want to play an active role in driving a company’s growth and turning big plans into reality? Then join our team! You can look forward to exciting challenges, an inspiring environment, and a work culture that combines flexibility and collaboration – with our 60/40 hybrid model and modern offices in Ratingen as a hub for ideas.
As part of our team, you will take on the following responsibilities:

• Your main focus is outbound calling based on DKV’s company data to acquire new customers in the small‑business segment.
• You present and sell new products by phone, consistently applying the sales techniques you’ve learned.
• You conduct a comprehensive analysis of the vehicle fleets of the companies you contact and independently manage the follow‑up effort after the first interaction based on revenue potential.
• You are responsible for implementing customer retention measures, activating existing customer relationships, and completing incoming prospect documentation.
• Your tasks also include conducting follow‑up and welcome calls, as well as receiving, forwarding, and responding to inquiries from prospects (phone/email/chat).
• You handle the completion‑oriented processing of system‑generated contacts and perform initial outreach without prior research or pre‑selection in the address pool.
• You are responsible for lead generation within the DKV product portfolio according to the sales strategy and support the field sales team with appointment scheduling and lead preparation.
• You take on sponsorships during the onboarding of new colleagues and support training and coaching of new team members.