DKV EURO SERVICE GmbH + Co. KG
Product Manager eCommerce (gn) Vollzeit/Teilzeit (hybrid)
Publiziert am: 02.03.26 | Ratingen | Vollzeit
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Product Manager eCommerce (gn) Vollzeit/Teilzeit (hybrid)
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
Do you want to play an
active role in driving a company’s growth and turning big plans into reality?
Then join our team! You can look forward to exciting challenges, an inspiring
environment, and a work culture that combines flexibility and collaboration –
with our 60/40 hybrid model and modern offices in Ratingen as a hub for ideas.
As part of our team,
you will take on the following responsibilities:
- You optimize the eCommerce shopping touchpoints in the webshop (Landing Pages, PLP, PDP, Cart/Checkout) in close collaboration with the UX department, focusing on orientation, clarity, and conversion.
- You analyze the customer journey from discovery to order (quantitative and qualitative), identify pain points, and derive prioritized requirements for UX and frontend improvements.
- You establish and drive Voice‑of‑Customer and discovery structures for webshop use cases together with the UX team, delivering reliable, KPI‑based business insights.
- You plan, coordinate, and support interviews, focus groups, and user tests in close alignment with the UX department.
- You manage the end‑to‑end hypothesis and A/B testing process (intake, prioritization, test design, tracking, evaluation) in collaboration with UX, Marketing, Data, and Development.
- You act as the central eCommerce business counterpart for the UX team, clarifying goals, KPI impact, and business context, ensuring that UX concepts move into implementation in a delivery‑ready state.
- You coordinate internal and external UX partners and agencies for webshop topics and oversee quality, timing, and consistency according to agreed UX standards.
- You bring strong research and discovery skills (interviews, testing, journey analyses) and work closely with the UX department.
- You master frontend experimentation and analytics — from hypothesis building to A/B testing and KPI interpretation.
- You have experience in the eCommerce environment with a focus on UX and frontend across key shopping touchpoints.
- You manage stakeholders and partners such as UX, Marketing, Data, Development, and external agencies with confidence.
- You are experienced with analytics tools and testing tools and have know‑how in personalization and journey design.
- You bring service design experience across system and app boundaries and are familiar with product data structures.
- You have excellent language skills in German and English.
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Cristina Moraru via Cristina.Moraru@dkv-mobility.com.
Balcke-Dürr-Allee 3
40882 Ratingen