DKV EURO SERVICE GmbH + Co. KG
Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL
Publiziert am: 06.02.26 | Noordwijkerhout | Vollzeit
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Inside Sales Support Specialist (gn) - Location: Noordwijkerhout NL
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
DKV Euro Service B.V., based in Noordwijkerhout, offers complete mobility solutions for the business market in the Netherlands, Belgium, and Luxembourg.
As an Inside Sales Support Specialist, you play an important role in the onboarding process for new customers. You proactively contact prospects and new customers to collect missing information, such as SEPA authorisations or financial guarantees. With your customer-friendly and commercial approach, you ensure that customers are activated quickly and smoothly.
You directly contribute to a shorter onboarding time and higher customer satisfaction (NPS). You will work closely with the Inside Sales team and the Finance team and take initiative in helping potential customers, answering questions, and identifying opportunities. You report to the Finance Manager and are part of a team of around ten colleagues.
Your Responsibilities:
- Calling customers to collect missing documents or information (such as SEPA mandates or guarantees)
- Actively following up on customer requests to accelerate onboarding
- Communicating with customers in a friendly, clear, and professional manner
- Identifying commercial opportunities and forwarding them to Inside or Field Sales
- Contributing to high customer satisfaction by thinking proactively and solving problems
- Recording contact moments and actions in our systems
- Collaborating with Finance, Inside Sales, and Field Sales to provide optimal customer support
- Availability of at least 32 hours per week (up to 40 hours)
- Completed vocational education (MBO-level or equivalent)
- Strong communication skills and a customer-oriented attitude
- Commercial awareness and enjoyment of customer contact
- Ability to assess situations quickly and translate them into concrete actions
- Stress resistance and a proactive, solution-oriented working style
- Ability to maintain oversight and set priorities
- Excellent command of Dutch and English; French and/or German is a plus
What do we offer
- Participation in the bonus scheme after 12 months
- A market-competitive salary
- An informal work environment with short communication lines and a pleasant atmosphere
- 27 vacation days (based on 40 hours)
- Non-contributory pension
- Travel expense reimbursement
- Possibility of hybrid working after 6 months (max. 2 days per week from home)
- Free parking at our office in Noordwijkerhout
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Caroline Posthuma via caroline.posthuma@dkv-mobility.com.
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