DKV EURO SERVICE GmbH + Co. KG
Encashment Agent (gn) location Bucharest
Publiziert am: 17.01.26 | Bukarest | Vollzeit
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Encashment Agent (gn) location Bucharest
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,700 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
We are seeking a highly skilled and detail‑oriented Strategic Legal & Debt Recovery Coordinator to strengthen the connection between our legal teams, external debt recovery partners, and internal stakeholders.
This role plays a critical part in enhancing legal
compliance, optimizing recovery workflows, reducing case resolution timelines,
and implementing efficient, tech‑supported solutions. You will handle complex
case documentation, monitor processes, and ensure seamless communication to
support our financial stability and operational excellence.
Your Key Responsibilities
- Act as the primary liaison with lawyers and external debt collection agencies for escalated or complex cases.
- Provide strategic recommendations to improve debt recovery processes, increase efficiency, and reduce resolution time.
- Oversee compliance with payment agreements, deadlines, and legal obligations.
- Analyze patterns in overdue payments and identify improvement opportunities.
- Prepare and present periodic recovery reports and case updates for senior management.
- Supervise the updating and maintenance of legal cases within advanced PC‑supported systems (e.g., SAP, CRM tools).
- Ensure accuracy, completeness, and timely delivery of legal documents to encashment partners.
- Manage the transmission of high‑value invoices and complex cases to external collection partners.
- Address advanced queries regarding payment plans, propose revised terms, and support negotiations when needed.
- Maintain continuous communication with collection partners by conducting detailed status checks and securing timely follow‑ups.
- Prepare complete legal and financial documentation to support VAT refund processes.
- Identify automation opportunities and introduce efficient improvements in legal and debt recovery workflows.
- Ensure all debt recovery activities comply with current legal regulations and internal guidelines.
- Bachelor’s degree in Business Administration, Law, Finance, Economics, or related fields.
- 3–5 years of experience in debt recovery, legal case management, financial operations, or similar roles.
- Solid understanding of legal and financial documentation related to debt collection.
- Proficiency in PC‑supported legal management tools (SAP, CRM, or similar systems).
- Excellent verbal and written communication skills for liaising with legal teams and external partners.
- Strong analytical abilities with the capacity to interpret financial data and detect trends.
- Confident negotiation skills for handling complex agreements and disputes.
- Familiarity with VAT processes and documentary requirements.
- Knowledge of relevant legal regulations in debt collection and compliance.
- Outstanding organizational skills, precision, and the ability to manage multiple priorities under strict deadlines.
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Andreea Enasel via andreea.enasel@dkv-mobility.com.
Balcke-Dürr-Allee 3
40882 Ratingen
