DKV EURO SERVICE GmbH + Co. KG
Presales Agent (gn) - Location Romania
Publiziert am: 01.10.25 | Bukarest | Vollzeit
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Presales Agent (gn) - Location Romania
Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,400 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!
In this position you will be responsible for identifying potential customers, understanding their needs, and providing personalized solutions from the range of DKV services and products, taking into account the competitive environment and DKV's goals, serving as support for the sales team to increase the portfolio of active customers.
Responsibilities:
- Explore fuel (domestic and international) and service markets for road transport fleets, identifying market trends, development potential, and prospects interested in DKV services
- Identify companies with consumption potential compatible with DKV services, conduct systematic outreach, collect relevant information about consumer needs and services related to road transport and at the same time obtain customer commitment for a meeting with DKV sales representatives
- Collaborate with ASM, Regional Sales and Inside Sales colleagues by furnishing them with information about approached prospects interested in DKV products and services, for which successful visit arrangements have been made
- Provides proposals to the direct supervisor regarding necessary actions/tools to facilitate the development of the customer portfolio, their loyalty, and the enhancement of efficiency and profitability in the new customer area
- Identify and acquire new customers, following the stable sales plan, for the websales channel
- Identify customer needs and the potential utilization of DKV services and products for prospects, optimally allocating them to sales channels in accordance with procedures
- Present customers with offers for additional products as well as for those used to increase product utilization within the customer portfolio
- Process customer inquiries and complaints, effectively communicate with support departments to clarify reported situations
- Collaborates with Customer Service and Credit Control departments to serve customers and comply with DKV policies and procedures
- Implement the company's commercial policies to promote and enhance the presence of DKV products/services
- Regularly compile periodic reports on conducted activities, recording essential information such as prospects, opportunities, visits, etc., in the designated information systems
- Serves as a key user for the CRM system, ensuring the updating of workflows and procedures for the inside sales team, providing support for understanding changes and increasing expertise levels
- Responsible for the accuracy of the information provided to line managers and to the departments of the company with which collaborates
- Minimum 3 years of experience in sales or transportation
- Experience in B2B fuel card sales is an advantage
- Relevant experience in managing a customer portfolio
- Excellent product and service promotion skills to customers
- Strong communication and teamwork abilities
- Excellent organizational, planning, and time management skills
- Customer-oriented individual with a focus on results, with presentation and interpersonal communication skills
- Analytical thinking and financial understanding
- English language - intermediate level
- MS Office - intermediate level
We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.
Did you know that we have received several awards as an employer in recent years?
Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Luminita Neagu via luminita.neagu2dkv-mobility.com.
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