DKV EURO SERVICE GmbH + Co. KG

Charge Point Administrator - (gn) / Location : Suresnes - France

Publiziert am: 24.04.24 | Paris | Vollzeit

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Charge Point Administrator - (gn) / Location : Suresnes - France

Your job at DKV Mobility? As part of a leading European B2B platform for on-the-road payment solutions, you will work in an exciting environment. Our tasks are defined by our Purpose: To drive the transition towards an efficient and sustainable future of mobility. We offer you numerous opportunities to help shape the mobility of tomorrow in a dynamic and agile environment. Our approximately 2,200 employees throughout Europe are united by a common passion: to give their best every day for our customers in more than 50 countries. True to our claim: You drive, we care. Become part of our diverse, dedicated and unique team!

Dans le cadre de notre développement stratégique, nous souhaitons recruter un/une

Chargé(e) de déploiement électro-mobilité (points de recharge) – f/h

En étroite collaboration avec les équipes de vente et après la signature du bon de commande, vous prenez en charge les commandes des clients en assurant un suivi logistique efficace, la gestion des interventions des sous-traitants et la mise en service. Vous vous chargez également du suivi financier des affaires : contrôle et validation des factures des sous-traitants, dans le respect des relations contractuelles.

Après l’installation, vous vérifiez la conformité et le bon fonctionnement des installations (à distance), vous répondez aux éventuelles questions des clients en fournissant une assistance technique de premier niveau (identification et résolution de disfonctionnements techniques).

Par ailleurs, vous assurez un reporting régulier et fiable de votre activité dans notre CRM.

 

 

De formation Bac +2/3, idéalement technique, vous disposez d’une expérience significative dans un rôle similaire (assistanat technico-commercial, service après-vente technique, service client avec une dominante technique). Vous avez un sens développé du service client, de très bonnes capacités de communication à l’écrit et à l’oral. Vous avez l’habitude de collaborer avec des équipes pluridisciplinaires.

Vous maitrisez le pack Office et avez l’habitude d’utiliser un CRM au quotidien. Votre anglais est au moins professionnel (échanges fréquents avec vos collègues allemands).

Si en plus vous connaissez le secteur de l’électro-mobilité alors n’attendez pas, faites-nous parvenir votre candidature !

 

We are looking forward to your application and to applicants who enrich our diverse culture! Regardless of age, gender, origin and sexual identity and orientation. Severely disabled applicants will be given preference if equally qualified. This position can be full-time or part-time (min. 30h/week). DKV Mobility is looking for the best talents and knows that these are not always available on a full-time basis. Many of our employees work part-time or in flexible working models. Please talk to us about the flexibility you need during the application process.

Why DKV Mobility? Here are five good reasons...

At DKV Mobility, we are team players - because we are only successful together! #teamofteams
You should feel welcome with us from the very beginning!

We've been growing for about 90 years

How we do it? We keep adapting our products and business model to meet changing customer needs. That's how we stay mobile and master every challenge the future holds.

There are also many other good reasons to work at DKV Mobility. For example, we offer you comprehensive company health management, parent-child offices (from 2023) and support you in leasing your eBike through our partner Jobrad!

We attach great importance to work-life balance. 

We stand for the compatibility of family and career! That's why we offer flexible working hours and family-friendly working time models. In addition, we rely on a balanced mix of on-site meetings and home office.

We support you in your development

We offer you optimal conditions to familiarize yourself so that you can quickly find your way around and become a part of the team! To further your personal development, we offer you access to a modern learning environment - independent of time and location. This way you can also face the challenges of tomorrow!

We live „Lead in Green“

You want to drive the energy transition? Then you've come to the right place! We want to be the leading provider of sustainable products and services in our industry. Through our 2021 Green Pledge, we have committed to 1.) becoming a climate-positive company by 2023 and 2.) helping our customers reduce the carbon intensity of their fleet by 30% by 2030 compared to 2019.

We are a certified employer

Our employees trust us. As an employer, we regularly receive awards from independent institutes, e.g. as Top Employer Germany and as Great Place to Work!

Did you know that we have received several awards as an employer in recent years?

Top Employer - Deutschland
Beste Arbeitgeber - NRW
DKV MDJH22 Siegel
Zertifikat - Great place to work

 

Have we made you curious? Then we are looking forward to your application! If you still have open questions then please contact Ioana René via ioana.rene@dkv-mobility.com.


DKV EURO SERVICE GmbH + Co. KG
Balcke-Dürr-Allee 3
40882 Ratingen
DKV EURO SERVICE GmbH + Co. KG

DKV EURO SERVICE GmbH + Co. KG